IT Support Services

Unicron Industries LLC > IT Support Services

Your very own IT department, for a fraction of the cost.

 

As your company grows and changes, you recognize the need for continual, high-quality IT infrastructure and support. And as technology progresses, hardware and software have to be updated, and your employees have to have new equipment, education and support.

But if your small or medium-sized business can’t justify the cost of full-time IT staff, we offer the perfect solution: A managed IT services package, which provides you with access to our managed service provider specialists for all your IT needs.

 

How IT Works

We help you design, install, configure, and support your computer systems
Unicron Industries can help you determine what type of computer network and Information Technology makes sense for your business, and then make it happen.

 

Our field staff will visit your site on a regular basis and take care of all of your computing needs
From solving problems, to making changes, to pro-active and preventive maintenance, to strategic planning. Perhaps that means one onsite visit each week, or maybe once each month. We’ll work with you to choose an amount of time and frequency that makes sense.

 

Help Desk staff is available to provide support via telephone, email and remote control
Many support requests are handled remotely, without the need or delay of a special onsite visit.

 

Our Monitoring, IT Automation and Network Management tools and consulting services prevent problems and keep your computers performing at their best, including:

  • 24/7 monitoring and service from our professional managed service provider staff
  • One low, fixed monthly rate for all your IT support needs
  • Oversight and management of all systems, helping circumvent problems
  • Managed IT services for all components, including hardware and software

 

At Unicron Industries, we can implement managed IT services to provide you with all the benefits of in-house IT without the high costs. Our team of managed services engineers and support staff will proactively monitor your critical systems and rapidly address any needs you have, giving you the time and energy to focus on getting new prospects, closing sales, improving customer relationships and discovering new sources of revenue.

Contact Unicron Industries today to get a no-cost, no-obligation managed services consultation for your business.

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